AO Foundation

Short Description The HR Operations team currently consists of 4 team members and takes care of the various concerns of all employees along the HR lifecycle at all our national and international offices.To strengthen our team and continue to provide high quality and quantity services, we are looking for your support! Job Responsibilities Ensuring the smooth handling of administrative processes within the entire HR life cycle (excluding recruiting) Ensuring data maintenance and system management using HR ERP systems Ensuring inquiry management for employees on all administrative topics Ensuring compliance with legal and labor law requirements as well as internal guidelines, regulations and directives Supporting and deputizing for team members Active participation in the continuous optimization of HR services and processes Job Requirements Basic commercial education and further education in personnel management or comparable education Several years of experience in a comparable HR function In-depth system knowledge of SAP SuccessFactors and UKG PeopleDoc and very good MS Office skills In-depth understanding of digital workflows and their dependencies Curiosity and high IT affinity paired with the willingness to recognize and implement optimization potential High willingness to provide service and enjoy working in a team Reliability, a strong focus on detail and adherence to deadlines German language skills at native speaker level Very good written and spoken English skills Location: Zizers or Davos

Job Responsibilities Provide first-line technical support for users via phone, email and on site for soft- and hardware Installing hardware and commissioning Document and track all support requests in a ticketing system Maintain and update user documentation and knowledge base Support for AO courses and events Collaboration on internal IT projects This position is based in Davos If needed you also support our offices in Dübendorf and Zizers Job Requirements Two or more years of experience in a technical support role Education in information technology, IT apprenticeship or similar Strong knowledge of Microsoft Windows Client OS, Office365 E5 and iOS/MacOS User and service-centric thinking Strong problem-solving and troubleshooting skills Excellent communication and customer service skills Ability to work independently and in a team environment Good oral and written English and German language skills Readiness to travel

Diese Arbeitsstelle eignet sich besonders für Berufsanfänger, die ihre Leidenschaft für die Laborarbeit in einem internationalen Umfeld einbringen möchten. Ihre Aufgaben Mitverantwortung für den täglichen Betrieb des Biologie-Labors und der damit verbundenen organisatorischen Aufgaben (z.B. Pflege und Wartung der Geräte, Pipettenkontrollen, Bestellwesen, Entgegennahme und Verteilung von Lieferungen, Temperaturkontrollen, Laboreinführungen) Aufbereiten und Aliquotieren von Lösungen und Reagenzien Umsetzung und Gewährleistung der Sicherheitsbestimmungen im Laborbereich Teilnahme an der praktischen Labor-Ausbildung von Lernenden, Studierenden und Stipendiaten Mithilfe bei der Ausarbeitung von SOP-Leitlinien Mithilfe bei der Isolation von Primärzellen für die interne Zellbank Korrektes Protokollieren von Abläufen und Ergebnissen Pflege von internen Datenbanken (z.B. Chemikaliendatenbank etc.) Mithilfe bei Projekten mit Zell- und Gewebekulturen, biochemischen und molekularbiologischen Analysen (keine eigene Projektarbeit) Ihre Kompetenzen Abgeschlossene Ausbildung zur Laborantin/ Laborant (EFZ Fachrichtung Biologie ist von Vorteil); Berufsanfänger sind erwünscht Grundkenntnisse in der Säugerzellkultur sind von Vorteil (z.B. auch mit 3D-Zellkulturen) Grundkenntnisse in der biochemischen und molekularbiologischen Analytik sind von Vorteil (z. B. spektralphotometrische Analysen, RT-PCR) Sauberes und präzises Arbeiten und hohe Zuverlässigkeit Teamfähigkeit (wir legen Wert auf eine gute und enge Zusammenarbeit mit den Teamkollegen) Gute Englischkenntnisse (mündlich und schriftlich) sind vorausgesetzt Enjoyment of and interest in working in an international team

Job Description & Responsibilities The Manager Community and Core Group Development is responsible for the strategic development and implementation of programs and projects to engage and empower AO’s Community and Core Groups in line with AOs strategic goals. This individual manages a team of 4 people and closely works with the marketing, communications, operations, and other stakeholders to drive growth and retention of our members and cultivating a sense of belonging for AO’s diverse and inclusive community. Key Responsibilities: Implement the strategy for Community and Core Group development sharing insights and expertise where required. Conduct market research and analysis to identify trends, opportunities, and challenges. Develop annual objectives and action plans in alignment with Community Development’s strategic priorities. Oversee and manage AO’s community development strategic programs (Membership, Fellowship, Engagement) resulting in growth, engagement, and retention of our members. Oversee and manage AO’s digital application to cater for the needs of AO’s digital community. Manage the project’s Steering Committee. Oversee the planning, development and execution of Community Development events and activities for AO’s key touchpoints. Collaborate with the marketing team to leverage digital platforms, social media, and other channels to reach prospective members. Implement retention strategies, such as personalized communications, renewal reminders, and feedback surveys. Measure the performance of the programs, analyse, and propose enhancements to fulfill the needs of the community. Use data-driven insights to make informed decisions and continuously improve community development efforts. Collaborate with internal and external stakeholders and suppliers. Manage a team and ensure appropriate distribution of resources and budget. Job Requirements: BSc or MSc in relevant field (Business Administration, Marketing or equivalent) Proven record of professional experience in strategic project management in the Med Tech field, association environment, membership programs or equivalent (3-6 years). Proven experience in people management or relevant leadership experience. Excellent communication and negotiation skills Proven leadership skills and the ability to manage, motivate and inspire a diverse team. Good financial acumen, incl. forecasting, budget setting and financial analysis Passionate about continuous improvement, entrepreneurial and creative mindset to further develop different communities. Strong project management and strategy implementation expertise Reliable, proactive and problem-solving attitude with excellent organizational skills, an ability to work independently, whilst maintaining contact and effective communication with stakeholders at all levels Excellent knowledge of English. Knowledge of additional languages would be an asset.

Job Responsibilities For Community Development Implement initiatives developed by the central Community Development at regional or/and local level Provide input from the region into the central Community Development team Manage and maintain social media presence across key digital channels within the region Implement central Community Development growth & retention strategies for membership in the region Implement and handle the Fellowship programs and centers Provide regular updates of Community Development programs to respective AO officers and Regional Managers For Marketing Implement marketing plans for all activities and communities in the region (supported by globally provided toolkits/templates). Implement initiatives developed by the central Marketing Cross function Provide input from the region into the central Marketing Cross function Facilitate close collaboration between the central Marketing Cross function and the regional teams Create and manage all marketing materials and collateral in line with brand direction and taking advantage of economies of scale. Gather and report local communities needs to the central Marketing team Job Requirements Strong relationship management experience Project manager experience with an outstanding performance ( minimum 5 years) Proven record of professional experience in marketing, communication or relevant field (5 years) Experience in medical devices or healthcare sector is an advantage First-hand digital marketing experience, preferably operationally and managing Campaign Management initiatives (paid ads in Social Media, Display, AdWords), from briefing, set-up, and optimizing, through reporting Ability to successfully implement marketing initiatives Good communication skills and ability interact with stakeholders on all levels Experience setting up new or optimizing working processes within an organization Passionate about continuous improvement, entrepreneurial and creative mindset to further develop Regional Marketing University Master or Bachelor degree in relevant field (e.g. communications, marketing, business) or higher Education „Fachausweis“ Fluent written and verbal English. Knowledge of other relevant languages in the region are an asset.

Job Responsibilities Project manage and take ownership of assigned Educational Events in line with AO’s Global Education Process and Educational Guidelines in close collaboration with Event Specialists and course chairs Help to facilitate smooth collaboration within Operational Teams (Event Owners and Event Specialists) Build and manage relationships with Chairperson and Faculty, supporting in in the development of scientific programs, event details and faculty invitation in the given timeline Identify and invite Faculty and Speakers in close collaboration with the Course Chairs Close collaboration with DPS DRIs on event technical support, education grant and voucher purchase Perform as an income/ revenue expert by generating revenues through relationship/sales, further liaise and instruct Event Specialists on available budget and coordinate with Event Specialists Manage regional / local community campaigns - booth and symposium management during congresses - including congress presence and acquisition of new members Develop local networks by engaging and building strong relationships with local Partners to embrace the local environment and understand the local needs. Acquire new members and develop trustful relationships on-site during the events, expanding AO networks which will contribute to AO Education Identify need for collaboration with local agencies / suppliers Annual budget planning for the events in the assigned countries as part of AOs yearly budgeting cycle For exceptional cases only: Manage local AO governance, e.g., country councils organize governance meetings, support communications to national Accountable for budget of assigned events within in the country Job Requirements University Master or Bachelor degree in relevant field (e.g., hospitality, event management, public relations, communications, marketing) or higher Education „Fachausweis“ Proven record of professional experience in project work or event management (3-5 years) Experience in medical events/course organization is an advantage Strong organizational-, project- and event management skills Good communication skills and ability to build and maintain relations with Health Care Professional at all levels and broader stakeholders Good problem solving and strong analytical skills as well as proven ability to prioritize task A collaborative, solution-focused approach, ability to collaborate well with others and work cross-functionally across the organization Effective leadership skills through consistent reliability and effective support Fluent written and verbal English & German. Knowledge of other relevant languages in the region are an asset

Job Facts For this role, we are open to offer a job-sharing model (e.g.: 50% / 50%). If you prefer this option, please indicate it in your application. Work location: Zizers /Landquart (1h commute with train from Zürich HB) Hybrid work model: 2-3 days/week in the office required Main Requirements Education BSc preferably in natural science or similar Education as "Qualitätsmanagement Beauftragter TüV" or similar Job specification Ability to develop and manage a quality management system in compliance with regulatory requirements Knowledgeable about ICH E6 and ISO 14155 and regulatory requirements (Swiss, and basic knowledge about EU, USA) Ability to scout for regulatory updates and updates of ICH guidelines and ISO standards Ability to work both, independently and in a team and to communicate effectively Proficiency using MS Office including Word, Excel, PowerPoint Ability to work in a document management system and/or to use other QMS IT systems Strong written and oral communication skills in German and English Ability to perform internal Quality Control of projects Preferably ability to perform Audits internal and external (if trained to do so) Teaching skills to train employees and vendors on QMS and regulatory updates Main Responsibilities In general (QMS) Maintenance, implementation, inspection, and continuous improvement of AO ITC Clinical Evidence quality management system Ensure alignment of the top management with the QMS (business requirements in accordance with relevant regulations) Review, revise and maintain quality documents vs. ISO 9001 standards (ie ISO 14155), ICH guidelines and applicable regulations Develop new processes in collaboration with process owner and provide expertise for process development and documentation In general (regulatory compliance) Scout for new and/or revised regulations (Switzerland, EU, USA, any other country as required based on operational activities) Scout for new and/or revised standards and norms (ISO, ICH) Education of employees Ensure compliant introduction of new employees in collaboration with the AO HR and the assigned line manager Ensure (and perform) adequate training (introduction and continuous) in the QMS, regulations and guidelines Ensure the Function and Competency profiles are in line with the QMS and organizational chart(s) of the organization Ensure documentation of external and internal continuous education of the employees in accordance with the QMS Ensure the CVs of the employees are available in accordance with the QMS Ensure the specific needs as defined in the AO ITC Clinical Evidence QMS are aligned with the AO Foundation HR Ensure correct hand-over and documentation for leaving employees (in alignment with the AO Foundation HR) External collaborators (vendors) Support Manager Clinical Services in ensuring adequate training of contracted staff (vendors) Support Manager Clinical Services in quality control and quality assurance activities of contracted staff (vendors) Quality control and quality assurance Plan, execute and follow-up internal quality control activities (internal project audits) according to the QMS Plan, execute (if competent) and follow-up audits of investigation sites and vendors (in collaboration with the Manager Clinical Services) according to the QMS Ensure that CAPA from any of the above activities are performed and resolved adequately Quality control and quality assurance performed by external stakeholders (authorities, sponsors) Coordinate and lead the announced audits internally Be the primary communication partner to external auditor Inform the top management about announcement, performance and CAPA of any external audit Perform the CAPA Support audits performed by authorities or sponsor at investigation clinics managed by AO ITC Clinical Evidence as required

Job Description Define and implement the regional Education Events strategy in line with the global strategy Manage the regional Education Events team, monitor team activities and progresses, identify and escalate issues, develop solutions - Facilitate smooth and seamless collaboration of the entire delivery team in the region Ensure the appropriate implementation of the operating model in the region based on the Global Education Process (GEP) Monitor and manage regional Education Events budget and adhere to financial targets Contribute to develop global solutions for the key event delivery systems to foster improvements in the region and ensure efficient use within the delivery team and the whole organization Manage regional key stakeholders such as surgeons acting as course chairs and on boards Ensure compliance with laws and regulations in the region Annual budget planning for the events in the region as part of AOs yearly budgeting cycle Close collaboration with Internal and external stakeholders leadership in order to foster smooth operations in the region Plan of educational activities based on ANA (annual needs assessment) on regional level Managing the Regional Board of one or more clinical specialties and country councils ensuring that the Annual needs assessment process runs efficiently to create accurate results in line with the strategic Responsible for the Regional Education Events budget and the total number of planned events in the region Job Requirements University Master or Bachelor degree in business, science, medicine or similar At least 10 years professional experience in a similar role Minimum 7 years of people management experience or relevant leadership experience Proven experience in driving positive social impact through targeted and effective network development Experience in medical events/course organization would be an advantage Fluent written and verbal English, other regional relevant languages are a plus Proven leadership skills and the ability to manage, motivate and inspire a diverse team Ability to establish and implement a strategic plan High level of project and program management skills

Kurze Beschreibung Sind Sie ein Finanzjongleur mit einem Auge für Details und möchten in einem internationalen Umfeld mitwirken? Perfekt! Wir bieten eine Plattform, um Ihre Fähigkeiten zu entfalten und Ihre Leidenschaft für Zahlen umzusetzen. Willkommen bei uns, wo wir nicht nur Konten führen, sondern auch persönliches Wachstum fördern. Wenn Sie bereit sind, Teil eines Teams zu werden, das die Welt der Buchhaltung neu erfindet und dabei Spass hat, wir freuen uns darauf, Sie kennenzulernen und gemeinsam Grosses zu erreichen. Aufgabengebiet Aktive Bearbeitung der laufenden Buchhaltungen einschliesslich Debitoren- und Kreditorenverwaltung, Zahlungsabwicklung, Kontenabstimmungen etc. Mithilfe bei Monats- und Jahresabschlüssen und Sicherstellung der Stellvertretung von anderen Teammitgliedern Mitarbeit bei abteilungsübergreifenden Projekten Know-how-Erweiterung in Excel und anderen Tools (Bsp. Microsoft PowerBI). Detektivarbeit: Wenn sich Unstimmigkeiten verstecken, sind Sie der Sherlock Holmes der Buchhaltung Anforderungen Sie verfügen über eine kaufmännische Ausbildung (z.B. kaufmännische Lehre oder gleichwertige Ausbildung wie Handelsdiplom oder Sachbearbeiter Buchhaltung) Mehrjährige Berufserfahrung im Bereich Rechnungswesen und Finanzbuchhaltung Eine Leidenschaft für Zahlen Sie mögen Herausforderungen, wollen fortlaufend Abläufe und Prozesse optimieren und bewegen sich gerne in einem internationalen Umfeld Sehr gute Deutschkenntnisse in Wort und Schrift, Englischkenntnisse ergänzen ihr Profil, wobei Entwicklungspotential bestehen darf, denn AO Foundation unterstützt Englischkurse aktiv Eine belastbare Persönlichkeit mit Eigeninitiative und Teamorientierung mit Nerven aus Stahl und einem Herz aus Gold