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08.06.2020

Product Manager After Sales Service / Integrated Logistics Support (f/m)

  • 9435Heerbrugg
  • Vollzeitstelle

Safran Vectronix AG ist ein globaler Marktführer auf dem Gebiet hochmoderner optronischer Geräte, Systeme und Sensoren für militärische und zivile Anwendungen. In den Produkten stecken 100 Jahre Schweizer Herstellertradition und Erfahrung im Bereich Optik und Präzisionstechnik – ob es um handgehaltene Laser-Entfernungsmesser, stativmontierte Orientierungs- und Positionssysteme oder Sensormodule für unsere OEM-Partner geht. Unser innovatives KMU beschäftigt zurzeit rund 220 Mitarbeitende in Heerbrugg. Die Safran Gruppe beschäftigt weltweit rund 90'000 Mitarbeitende.
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We are interested in people who think and act creatively and in a team-orientated manner. People who will value a challenging future in a multicultural, international environment. Do you have a passion for optics, electronics, or mechanics? Are you enthusiastic about working in our dynamic team? The ILS team provides logistics services designed to optimize equipment and system readiness throughout their service life at the lowest possible life cycle cost with an emphasis on maintaining and supporting the modernization of equipment. We would like to reinforce our organization and are looking for a
 

Product Manager After Sales Service / Integrated Logistics Support (f/m)

Your Responsibilities:
·         Define the future ILS portfolio and strategy and support the customers with their demand on our ILS services
·         Initiate internal business cases and projects to create new customer services
·         Plan and perform service training on all levels - in-house or at the customer site
·         Teamwork with the product managers and support them in their daily business
·         Participate in sales activities with regard to ILS tasks
·         Market awareness of competitor’s services
·         Dive into the technical details of our high-tech products and create service manuals on all levels as well as
illustrated spare parts catalogues
Your profile:
·         Product or Project Management experience and high analytical skills
·         Technical education and professional experience in following areas are appreciated: Service Technician, Technical Troubleshooter or equivalent
·         Ideally experienced with service related software and systems (e.g. Siemens Team Center, Cortona 3D)
·         Proactive and self-dependent working style
·         Above average communication skills
·         Customer- and service-oriented
·         Fluent in English and German, French is a plus
We offer tailored opportunities to develop your specialized and personal skill-set as well as a specialized onboarding within the first months, development meetings with your manager on a regular basis and a flat hierarchy.

Arbeitsort:

9435Heerbrugg

Philipp Conrad, Head of Product Management, Tel. +41 71 726 7407 will be pleased to provide any further information you may need regarding the tasks and responsibilities of the position. Angelika Rupp, Human Resources, looks forward to receiving your application: angelika.rupp@safrangroup.com.