Zumtobel Group AG
Die Zumtobel Group ist ein internationaler Lichtkonzern und führend im Bereich der innovativen Lichtlösungen und Lichtkomponenten. Mit ihren drei international etablierten Marken Thorn, Tridonic und Zumtobel sowie den Marken acdc, Reiss und Zumtobel Group Services bietet die Unternehmensgruppe ihren Kunden in aller Welt ein umfassendes Produkt- und Serviceangebot.

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Stellentyp: Vollzeit
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Product Support Engineer -Electronic/Electrical Engineering m/f

AT, Dornbirn

Curiosity and a passion for innovation have made the Tridonic brand the technological nerve centre of the Zumtobel Group. Producing smart and energy-efficient LED modules, LED drivers, sensors and software, Tridonic delivers the innovative components that help keep the Group at the cutting edge of lighting. Since 1991 Tridonic has been serving the luminaire manufacturer market as an independent brand, generating some 80% of its revenues with luminaire manufacturers around the globe

 

Job Description

  • As Product Support Engineer, you participate in analytical, experimental or investigative work in order to analyze and find the failure.
  • According to that, you bring a high issue resolution capability to bring the optimum solution and service for our customers.
  • You will collaborate with cross-function like R&D, Product Management, Production, Quality Management, Sales or Supply Chain to improve and avoid high, expansive failures in the field.
  • You supervise the technical Life-Cycle of Controls & Systems products and guarantee an impeccable process.
  • It will be on you to analyze alternative components of your suppliers in close teamwork with our purchasing department.
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Your Profile

  • Your basis is a university degree in electronics, electrical engineering or similar disciplines.
  • You have first working experience within technical support, product development or electrical components, ideally in a service driven organization.
  • You have the ability to work independent on your own initiative with a strong solution oriented thinking.
  • Analytic skills, the ability to establish priorities and cope with pressure characterizes you.
  • You need a good command of English and German to support globally.
  • Last but not least, you demonstrate strong customer focus and interaction skills.


 
 
Your HR contact: Robert Wolff T +43 664 80892 3838
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