Aequator AG
Das traditionsreiche Familienunternehmen Aequator AG (seit 1933) baut vollautomatische Kaffeemaschinen für die ganze Welt. Vom klassischen Einsatz wie Gastronomie bis hin zur Betriebsverpflegung, Büros und Tankstellen bieten wir für unsere Kunden und Partner die passende Maschine oder das passende Konzept an.

Ein junges, dynamisches Team entwickelt und produziert die  qualitativ hochstehenden Kaffeemaschinen in Arbon in der Schweiz. Unsere Kunden werden mit einem eigenen Serviceteam betreut und wir unterstützen sie auch im Bereich der Kaffeekompetenz. 

Mehr Informationen über unser Unternehmen finden sie unter:

Stellentyp: Vollzeit

Aequator is an innovative, quickly growing family business. We therefore keep looking for active employees eager to help us find and realise new solutions. We are 85 people working together for a successful company. Our partners and the quality of our products are first priority to us.
Would you like to join us and contribute to our success? Seize the opportunity and apply! 

To develop and support our team, we are looking for a motivated, committed and purposeful

Product Supporter, male or female, with international customer contacts

Your Challenge

  • International customer support in English – including personal contacts and getting along with different cultures
  • You perform fault analysis, simulate demanding scenarios, support the customer in finding solutions and provide a work-around
  • Answer technical questions on service, spare parts, and application technology (by phone, email, or at the customers’ premises)
  • You are an important intermediary between our international customers, product development and production and work closely with these departments
  • Organizing and conducting internal and external technician training courses, as well as creating and maintaining training documents
  • Maintenance and update of product support documents and data on our website and on the data server.
  • Your active involvement in the establishment and expansion of our support department will help to shape the national and international orientation of our customer support.

Your Skills

  • Diploma in technical engineering or equivalent, and several years professional experience in this field
  • You can easily handle and solve complex technical support requests
  • You are a team player with a high service orientation and sense of responsibility
  • Willing to travel worldwide (about 5% of working time, increasing)
  • Outstanding communication and presentation skills, also in English (minimum first certificate) complete your profile

Your Benefits

We offer you a positive working environment which we strive to improve constantly.

  • Interesting and varied work  
  • Responsible job  
  • Well planned introduction to the job and professional assistance
  • Individual development of professional and personal development
  • Modern workplace, team events, company events, etc.

9320 Arbon

Are you looking for a new challenge? May be in the fascinating world of coffee? A motivated team is eager to know you! Please apply!
Please send your complete application including cv, diplomas, and job references to:

Aequator AG, St. Gallerstrasse 229, 9320 Arbon, 071 447 80 72,