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31.05.2021

Technical Sales Manager Customer Service

  • Region Werdenberg
  • Vollzeitstelle

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Evatec ist ein Schweizer Unternehmen mit Aussenstellen in den USA, Europa und Asien, das sich auf die Entwicklung, Produktion und den Vertrieb von Hightech-Dünnfilm-Beschichtungsanlagen für den Halbleiter-, Optik- und Optoelektronik-Markt spezialisiert hat. Von den hellen LEDs in unseren Autos bis hin zu den Sensoren und Filtern in unseren Mobiltelefonen - unser Know-how ermöglicht es den weltweit führenden Herstellern, Lösungen für autonomes Fahren, tragbare Technologien und Geräte sowie leistungsstarke 5G-Mobilnetze anzubieten.
Evatec ist ein Schweizer Unternehmen mit Aussenstellen in den USA, Europa und Asien, das sich auf die Entwicklung, Produktion und den Vertrieb von Hightech-Dünnfilm-Beschichtungsanlagen für den Halbleiter-, Optik- und Optoelektronik-Markt spezialisiert hat. Von den hellen LEDs in unseren Autos bis hin zu den Sensoren und Filtern in unseren Mobiltelefonen - unser Know-how ermöglicht es den weltweit führenden Herstellern, Lösungen für autonomes Fahren, tragbare Technologien und Geräte sowie leistungsstarke 5G-Mobilnetze anzubieten.
For our Customer Service department at our Swiss headquarters we are looking for a

Technical Sales Manager Customer Service

Your main tasks:
  • Responsibility to manage the product lifecycle for service products from idea generation and business justification to product development, introduction and pricing to obsolescence
  • Development of the service product portfolio along customer needs in strong collaboration with our Sales and Service Organizations (SSO)
  • Define service strategy, pricing and gross margin concept in collaboration with Business Units and SSOs
  • Consolidation of requirements, technical information, documentation and gathering missing information from customers via our SSOs to ensure an effective service product portfolio
  • Observation and analysis of the market for service capabilities, including “Digital Services” – and create products according to market needs
  • Creation of the necessary marketing material, trainings, service sales initiatives and campaigns to support service and sales organization
  • Responsibility for the preparation and regular update of presentations, technical documentation and/or other marketing material
 Your profile:
  • Technical background with Bachelor or master’s degree in service and/or product management
  • Profound understanding of business models and digital services
  • Understanding and experience in business processes and project management
  • Experience in international project team lead
  • High communication skills with people of different cultures
  • Working experience in international companies, preferably capital goods industry
  • Fluent in English and German, additional language skills (esp. Chinese) are an asset
 What we offer:
  • International work environment and interdisciplinary project teams
  • Short decision-making processes, flat hierarchies
  • Work independently and make your own decisions
  • Individual training support (in the required technical and soft skills) and attractive career development opportunities
  • Unique location in the Rhine valley surrounded by mountains
  • 42 working hours per week, flexible working hours, 5 weeks vacations
  • staff restaurant, free parking in the nearby parking garage
  • good public transport connections (bus stop next to the office)

Arbeitsort:

Region Werdenberg

For more information please contact Nina Müller, Human Resources Manager, +41 81 403 8715.