INFICON AG

We are seeking a Program Manager to oversee and coordinate multiple projects for a single technology-driven customer. The ideal candidate will have a strong background in project management, excellent communication and leadership skills, and the ability to drive successful business outcomes for our key customer. Customer Relationship Management: Serve as the primary point of contact for the Strategic Account Manager and interact on a regular basis with our largest China-based SEMI OEM customer. Understand the needs, expectations, and business objectives of our strategic SEMI OEM customer. Maintain effective communication and manage customer relationships Program Planning and Execution: Develop and manage project plans, timelines, for multiple projects. Ensure development and business improvement projects are delivered on time, within scope, and within budget Risk Management: Identify and mitigate risks associated with customer projects and product delivery. Develop contingency plans to address potential issues Quality Assurance: Working with the relevant stakeholders in the business ensures that all projects and products meet quality standards and comply with regulatory requirements Reporting and Documentation: Prepare and present regular status reports to senior management and the customer. Maintain comprehensive customer project and reporting documentation Conducting market analyses, processing customer feedback and monitoring technological developments and applications Collect market information and report to company periodically Communicate with overseas Sales & Services team and work together with local members of the business unit team to provide professional solution to customer