Your Tasks
Support Sales and Customer Service teams with product expertise, documentation, and technical clarifications
Act as the product champion, maintaining a deep understanding of the hardware, firmware, and IoT platform integration
Gather customer feedback and translate it into actionable product improvement plans.
Work with engineering teams to define and prioritize product enhancements and firmware updates
Collaborate with software and platform teams to ensure smooth device-to-platform integration and data reliability
Manage product lifecycle, from concept and testing through production and deployment
Maintain detailed technical documentation, specifications, and release notes
Assist in field trials and quality assurance testing to ensure performance and reliability
Monitor market trends and competitor products to identify opportunities for innovation and differentiation
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