Leica Microsystems (Schweiz) AG

Diese Arbeitszeiten erwarten sie - Vormittage von Montag bis Donnerstag/Freitag Sie sind verantwortlich für die Abwicklung der Logistikaufgaben (Import, Export, etc.) am Standort Heerbrugg gemäss Anforderungen aus den Fachbereichen. Ihr Verantwortungsbereich: Sicherstellung und Einhaltung aller gesetzlichen Logistikanforderungen (compliance) Abwicklung der Logistikaufgaben (Import, Export etc.) am Standort Heerbrugg gemäss Anforderungen aus den Fachbereichen Abwicklung Carnet ATA, Couriersendungen, Spezialtransporte inkl. Verpacken von Materialien und Zollrechnungen erstellen Sicherstellen und Aufrechterhaltung des Wareneingangs, Warenausgangs- und Verpackungsbereiches inkl. Materialbeschaffung Transportkisten Management, Gerätewartung (Stapler und Schäumanlage) Zusatzaufgaben in der Bestellabwicklung und im Facility Bereich

Areas of Responsibilities will include: Development and ownership of the metrology & digital microscopy product portfolio & roadmap Planning, oversight and management of the product lifecycle from development to phase out to ensure profitable business Drive Customer Insight (CI) initiatives to define customer needs, formulate workflow-centric customer requirements and translate those insights into a product roadmap in alignment with the BU strategy. Analyze product portfolio positioning and global pricing, include regional market situations together with Business Excellence Support the identification and implementation of process improvements to increase work efficiency and sustainability, especially in the area of customer insights and innovation Design and conduct knowledge transfer strategies for sales execution

Responsibilities: Creation and Maintenance of Technical Documentation: Target group oriented writing of operating instructions and documentation, based on cross-departmental information as well as independent research and investigation. Preparation of the information in a comprehensible content and ensuring qualitatively and quantitatively prepared instructions, according to standards and guidelines. Maintaining technical documents throughout the entire product life cycle and support of global editorial projects. Publication and Document Management: Publish user documents, check and update existing user documents; archive older versions (version management) to provide current instructions to customers worldwide. Translation Management Preparation, coordination and commissioning of the translations in different languages. Proofreading and correction of the content translated into English to guarantee the quality of the translated content. Coordination of external translation vendors. Further Development of Documentation Tools and Processes: Contribution in the further development of documentation tools and processes with the aim of continuously improving the quality of documentation. Including the transition from print to current and future digital and multimedia documentation by consideration of new standards. Standardization of workflows and documents: Support standardization of workflows and document types to meet normative and internal requirements, define workflows and include them in editorial guidelines. Contact person at Heerbrugg site: Contact for internal questions concerning documentation and coordination of documentation projects in cooperation with project managers and department heads.

Your Responsibilities: Project management and execution of projects triggered by obsolete electronic components (EOL notifications), First article approval (FA) approvals and definition of required tests. Sustaining activities for 3rd party products used in medical and applied microscopes. Product enhancements by adding new features to existing products. DFx – design for reliability /manufacturing/cost.

Job Responsibilities: Ensure processes used for system testing are adequate and appropriate Develop manual test procedures Work closely with the development team to ensure that Leica Microsystems products meet (and exceed) end user expectations Develop and maintain system and user acceptance tests and scripts based on product requirements Procure, create and manage test data required Executing system and user acceptance tests and producing test logs and issue reports Management of test coverage to ensure all requirements are adequately tested Participate in troubleshooting and triaging of issues to generate root cause identification and resolution

Job Responsibilities: Ensure processes used for system testing are adequate and appropriate Develop automated and manual test procedures Work closely with the development team to ensure that Leica Microsystems products meet (and exceed) end user expectations Develop and maintain system and user acceptance tests and scripts based on product requirements Procure, create and manage test data required Executing system and user acceptance tests and producing test logs and issue reports Management of test coverage to ensure all requirements are adequately tested Participate in troubleshooting and triaging of issues to generate root cause identification and resolution

In this newly established role at our Heerbrugg site, the Global Project Leader RA/QA (m/f/d) will be responsible to: lead critical RA/QA projects and represent the department in high priority global projects such as relocation of manufacturing site in Singapore, implementation of software tools etc. work closely with R&D, RAQA, Industrial Engineering, Manufacturing and Service to ensure continuous improvement of quality relevant processes. find opportunities to harmonize and standardize processes among different sites (e.g. Software Tool Validation, Training, Labeling, etc.). as well as lead/coordinate workshops and Kaizens to achieve sustainable improvement.

Verantwortlichkeiten: Durchführen von Wartungen, Reparaturen, Fehleranalysen, Upgrades und Installationen von neuen Geräten bei unseren Kunden vor Ort, um eine optimale Kundenbetreuung zu erreichen und eine fach- und termingerechte Fehlerbehebung zu gewährleisten Kundenberatung über mögliche Serviceleistungen und Unterstützung des Kunden bei technischen Anwendungsprobleme Korrekte Anwendung von Sales Force und allen vereinbarten Service-Prozessen, entsprechende Bearbeitung sowie rechtzeitige Vorlage aller Service-Dokumentationen, um prozesskonform vorzugehen und alle Dokumentationen zeitgerecht zur Verfügung zu stellen Unterstützung vom Team Supervisor für delegierte Aufgaben Enge Zusammenarbeit mit den Vertriebsmitarbeitern zu deren allgemeiner Unterstützung oder zur Unterstützung in Einzelfällen - je nach Kapazität Bereitstellung von Informationen für die Herstellerwerke, um die Produktzuverlässigkeit zu verbessern Vermittlung und Weitergabe von produktspezifischen Informationen/ Erfahrungen, z. B. durch Trainings, um eine hohe Service-Effektivität für den Kunden sicherzustellen