Leica Microsystems (Schweiz) AG

Areas of Responsibilities will include: Development and ownership of the metrology & digital microscopy product portfolio & roadmap Planning, oversight and management of the product lifecycle from development to phase out to ensure profitable business Drive Customer Insight (CI) initiatives to define customer needs, formulate workflow-centric customer requirements and translate those insights into a product roadmap in alignment with the BU strategy. Analyze product portfolio positioning and global pricing, include regional market situations together with Business Excellence Support the identification and implementation of process improvements to increase work efficiency and sustainability, especially in the area of customer insights and innovation Design and conduct knowledge transfer strategies for sales execution

Your Responsibilities: Project management and execution of projects triggered by obsolete electronic components (EOL notifications), First article approval (FA) approvals and definition of required tests. Sustaining activities for 3rd party products used in medical and applied microscopes. Product enhancements by adding new features to existing products. DFx – design for reliability /manufacturing/cost.

YOUR RESPONSIBILITIES Define the software Road Map based on customer feedback and business relevance for the whole Leica portfolio Identify and evaluate cooperation partners to develop dedicated product solution Scout and identify new technologies or products Develop partnership network Develop SW platform in accordance to the strategic goals Define UX/ UI style guide for specific segments Drive software ergonomics Conduct competitor analysis of software products and add new ideas Coordinate new module requests and prioritize feature requests Define go to market strategy and actions

The Senior Compliance Manager EMEA will be the primary compliance advisor for all Leica business divisions in the EMEA region. The successful candidate will work closely with the EMEA operations and commercial functions, participating in management and team meetings, providing compliance support for daily business operations - including manufacturing, sales, marketing, and clinical activities and strategic initiatives. The Senior Compliance Manager will perform a wide variety of hands-on Compliance work, business advisory as well as Compliance program development. The holder of the position reports directly to the Global Compliance Director.

Responsibilities Driving the development of new digital visualization solutions and applications for our medical (microsurgery, ophthalmology, etc.) product portfolio Monitoring and analyzing of market dynamics, competition activities and customer needs in digital microsurgery visualization workflow (neuro, ENT, P&R, dental, etc.) Defining, planning, developing specific digital visualization solutions and applications to establish, enhance or distinguish product placement within the competitive arena Developing related business plans, define the product positioning in the marketplace and lead the relevant product life cycle phases Establishing pricing strategies Cross-functional cooperation with various departments within the company (Imaging Platform, Business Management, Sales, R&D, RA/QA, Corporate Marketing, Operations) and external partners.

Areas of Responsibilities will include: Development and ownership of the stereo & digital microscopy product portfolio & roadmap Planning, oversight and management of the product lifecycle from development to phase out to ensure profitable business Drive Customer Insight (CI) initiatives to define customer needs, formulate workflow-centric customer requirements and translate those insights into a product roadmap in alignment with the BU strategy. Analyze product portfolio positioning and global pricing, include regional market situations together with Business Excellence Support the identification and implementation of process improvements to increase work efficiency and sustainability, especially in the area of customer insights and innovation Design and conduct knowledge transfer strategies for sales execution

Areas of Responsibility 1 Strategy Support identification and development of BU strategy & growth plan Integrate market, customer and application trends into an application/workflow roadmap that drives innovation as well as sustainable differentiation and growth. Establish Market Playbooks to drive portfolio selling in selected Segments 2 Innovation Build strong collaboration networks to tap into application/workflow trends. Support the objective analysis of potential market opportunities. Understand opportunities in defined market segments and translate into application/workflow roadmaps. Support Product Development with deep application/workflow knowledge Execute Voice of Customers activities in coordination with the team to understand and validate customer insights Define and create workflows in the defined segments to support product development, product portfolio, roadmap and requirement definition Responsible for realization of customer workflow in new product developments 3 Growth execution Execute assigned launch activities of workflow products Support campaigns and marketing activities with application/workflow specific content. 4 Sales support Deliver workflow trainings in coordination with BEX and PM teams Support strategic sales opportunities with application/workflow support (2nd level) Deliver Application Newsletter with a regular cadence 5 People Management Manage Team, Develop & Attract Talent, Drive Engagement

Verantwortlichkeiten Betreuung unserer Confocal- und Widefield Mikroskop Systemen bei unseren Kunden vor Ort Durchführen von Wartungen, Reparaturen, Fehleranalysen, Upgrades und Installationen von neuen Geräten bei unseren Kunden vor Ort, um eine optimale Kundenbetreuung zu erreichen und eine fach- und termingerechte Fehlerbehebung zu gewährleisten Vermittlung und Weitergabe von produktspezifischen Informationen/ Erfahrungen, z. B. durch Trainings, um eine hohe Service-Effektivität für den Kunden sicherzustellen Kundenberatung über mögliche Serviceleistungen und Unterstützung des Kunden bei technischen Anwendungsprobleme (ggf. telefonischer Support) Korrekte Anwendung von Sales Force und allen vereinbarten Service-Prozessen, entsprechende Bearbeitung sowie rechtzeitige Vorlage aller Service-Dokumentationen, (z.B. Service-Berichte, Ausgaben, Ersatzteile, Lagerverwaltung), um prozesskonform vorzugehen und alle Dokumentationen zeitgerecht zur Verfügung zu stellen Enge Zusammenarbeit mit den Vertriebsmitarbeitern zu deren allgemeiner Unterstützung oder zur Unterstützung in Einzelfällen - je nach Kapazität (z.B. bei Installationen und Schulungen, Aufbau von Anlagen zu Demonstrationszwecken, auf Messen, usw.)