Swisscare Europe Ltd.
About Us
We are a licensed insurance broker based in the Principality of Liechtenstein, specializing in health insurance solutions for international students coming to the EEA. Our mission is to simplify the relocation process by offering reliable, compliant, and affordable insurance coverage to students’ specific needs.
To support our continued growth and international expansion, we are seeking a reliable and hands-on Customer Service & Reporting Administrator to support our CEO for customer service, reporting and administrative coordination, and day-to-day business support.
Customer Service & Reporting Administrator 100%
Customer Service
- Handle customer service emails and phone calls in a professional and client-focused manner
- Support timely resolution of customer queries in coordination with colleagues
- Escalate issues where needed to ensure timely resolution of client queries.
- Contribute to a consistent and high-quality customer experience
Reporting/Administration Support
- Process invoices, payments, and expenses and maintain accurate records
- Support in preparation of monthly business reporting for different stakeholders.
- Assist with bookkeeping and accounting-related activities
- Maintain accurate financial records in line with local requirements
Business & Operations Support
- Support day-to-day business operations under the guidance of the CEO
- Maintain office administration, records, and filing systems
- Coordinate suppliers, service providers, and office purchases
- Support the documentation and improvement of internal processes
Ad-hoc Support
- Provide ad-hoc support CEO or other senior management when needed (e.g. data preparation, coordination)
- Assist with basic research, presentations, or operational tasks as required
What You Bring
- Commercial training and/or HF, FH, Bachelor etc. in business administration or related subjects
- Accounting or bookkeeping education/experience in Switzerland or Liechtenstein is a strong plus
- Highly organised, trustworthy, reliable, and detail-oriented
- Comfortable handling administrative and operational tasks independently
- Strong customer focus with excellent communication and interpersonal skills
- Willingness to learn and take guidance in a dynamic environment
- Fluent in German and English (written and spoken)
- Confident user of Google Workspace and comfortable working in a digital environment
What We Offer
- A modern, digital workplace with an international and multicultural team
- Hybrid work possibility subject to prior agreement
- Hands-on exposure to customer operations, digital tools, and the insurtech space
- Modern and collaborative office in Balzers
- Potential for career growth as we expand in other EU/EEA markets
Arbeitsort: 9496Balzers(Home Office möglich)
Interested? Send your CV + relevant supporting documents! Let's grow together!
Swisscare Europe Ltd.
Landstrasse 20
9496 Balzers
Liechtenstein